No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
Shipping times vary depending on the product and destination. On average, delivery takes between 4-10business days.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
Yes, tracking information is provided once your order has shipped. You can use the tracking number on our website or the courier's site.
We offer a 14-day return policy for most items. Products must be unused and in their original packaging. Contact us for return instructions.
If your item is defective, damaged, or incorrect, please reach out to us with your order number and a photo of the issue. Refunds are processed after approval.
Out-of-stock items are usually restocked quickly. You can sign up for email notifications to be alerted when they’re available.
You can reach us via email, or our contact form. Visit our "Contact Us" page for details.
No, all costs, including shipping and taxes, are disclosed at checkout.
Yes, we frequently run sales and offer promo codes. Subscribe to our newsletter to stay updated.